Q: Why is there no sound when I use CINEVEO?
A: Check your Windows Sound Settings and set the desired audio output device.
Q: Why does nothing happen when I press any of the keyboard control keys?
A: Click into the CINEVEO window on the desktop one time with the mouse. The CINEVEO window needs to be "active" for keyboard control keys to be responsive.
Q: How do I setup and use CINEVEO?
A: User guides for the HTC Vive, Oculus Rift and Android versions of CINEVEO are available in the Guide section of our website. The user guide explains in detail how to setup, use and control CINEVEO.
Q: How can I update my CINEVEO software to the latest version?
A: You can download updates for free in the CINEVEO Download Center.
Please fill out the form below if you need help or have questions about CINEVEO.